[EN] Love my mug but the lid broke when I dropped it can I get a replacement?
par Martha Jo
[EN] I love this glass mug. Besides being so brilliantly designed (lid catches condensation & returns it to mug; also glass lid doubles as a basin for the strainer basket!) — but what I love most is the thin rim, which makes sipping hot beverages such a pleasure! I’ve had mine over a year; it’s more durable than I expected. LOVE it for drinking coffee also! ????
[EN] Absolutely the best ive ever owned . Perfect!!!!!!!
[EN] This was a gift for my husband who likes loose teas. He really likes it. It's glass but lightweight. It cost about half of the glass options I saw in a store.
[EN] This makes a really nice mug of tea. The infuser is easy to load and clean and fits snuggly on the glass mug itself.
[EN] Great but lid is delicate. I have broken two now and had to buy a whole new cup each time. Are lids available separately? Perhaps they could be?
par Mark Harper
[EN] Love these glasses and use them quite often at home and work. I did break the lid and infused holder and wonder if parts are sold separately. Need a replacement lid.
[EN] It's pretty self explanatory but I'll try to tell you what you don't know. The glass lid is actually convex so the condensation drips back into the mug. Not all of it but it's what it's designed to do. Very clever. The infuser is very large but with very tiny tiny holes. I've never tried pu ehr tea bc I love oolong so much but I'd imagine this infuser would still work well with it. Also the mouth of the lid is large enough for the infuser to sit in when you're done steeping. Also clever. I only wish I knew there was a double walled mug for $1 more and I would've bought that instead. But! I love my tea so much that the heat retention is not a problem. Nor am I dissatisfied with the heat retention even if I were to drink it slower. If I'm to drink it slower, I generally use a thermos anyway. Hope that info helped! Oh! And you cannot hold the mug by the mug itself. Too hot. But the handle does not heat up. Though I haven't tried it in the microwave and probably never will so idk if the handle would become hot from the microwave. Probably not. Also this mug is sturdier than I thought it would be. Not built like a rock of course! But I feel just as safe with this not breaking as with a regular ceramic mug.